To ensure the most successful recovery possible, it is important to completely fill out this form.
* Required Fields
Step 1: Contact Information:
How did you hear about us?
*Will this be used in court or binding arbitration? Yes No
If yes, please explain details
System Information
1. RAID Type: RAID0 RAID1 RAID5 Other
If other, please explain configuration:
2. What interface type is your array? IDE SATA SCSI FIBRE
3. Number of drives in the array:
4. Stripe size: 32Kb 64Kb 128Kb Other
5. Is the parity rotation Forward Backward
6. File Format: (NTFS, FAT, HFS, EXT2…, NFS, UX, ETC.)
Failure Information: * 1. What type of failure occurred and when did it happen? Were there any error messages? What (if any) recovery attempts were made? What tools were used? *800 character limit
Data Information
* 1. What files are MOST important to the recovery? When were they last accessed? *800 character limit
Authorize the Evaluation
By signing below you authorize DIGITALMEDIX™, Inc. to proceed with the evaluation pursuant to the terms and conditions set forth in the Service Agreement.
Signature:______________________Date:______________
Please notate all drive positions and label each drive from 0 to end disk in the LUN. Additionally, we ask that you provide us with the RAID controller card. If this is integrated, please bring the whole server if at all possible.
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