Expert RAID Recovery Services by DIGITALMEDIX™
No matter where you’re located, when you experience a data loss situation your absolute best chance for retrieval is to use the services of an expert RAID recovery firm!
With so many so-called “professionals” to choose from and no agency regulating our industry, how do you know who to trust? Why not turn to someone with a proven track record, an ethical business model, and award-winning customer service?
Now you can! In over 8 years in business, DIGITALMEDIX™ has successfully recovered data for thousands of clients worldwide, from Fortune 500 companies to end users at home – all while maintaining a perfect record with the Better Business Bureau!
Go with the RAID recovery experts you can trust. DIGITALMEDIX™ .
The clear choice. The ethical choice. The ONLY choice!
S aving Your RAID Array Data
The most important thing to understand when experiencing a RAID failure situation is this: Do Not RE-Instantiate (re-write the stripe) the Array! Doing so ALWAYS changes the original configuration, ultimately resulting in a complete data loss…PERIOD! IF YOU MUST HAVE YOUR DATA, PLEASE STOP AND CALL US FIRST! (866)344-6339
At DIGITALMEDIX™ , we understand how essential data is; whether, for mission critical applications for businesses, or irreplaceable photos and videos for end users. Our expert RAID recovery engineers are highly trained at decompiling RAID stripes to determine parity rotation, stripe size and entropy, partition type, and volume sizes; a skill very few RAID recovery engineers possess. We have a proven track record for recovering data from corrupt or physically failed RAID Arrays, all the while maintaining an impeccable service record with the BBB. Please see our testimonials to the right and click on the Better Business Bureau link on the bottom left of this page for current status.
What we ask of you:
1) Stop… and call us toll free at (866)344-6339 to talk to an engineer about your job to help you avoid total data loss.
2) Identify and mark all drives in order of appearance in the array (ie. 0,1,2,3,4, etc.)
3) Please provide us with the RAID controller card (if integrated, please bring the entire CPU).
4) Notate file structure (ie. NTFS, UFS, XFS, etc), all directories, files & types, and best estimate of time and date stamps of last file access. This will help in the verification stage as to the integrity of your data.
Due to the extremely complex nature of RAID arrays, we require a non-refundable deposit to begin the evaluation process. Upon completion of the recovery, and acceptance, the evaluation fee will be applied toward the recovery fees. The evaluation fee is determined by the type of array. Not sure of your type of RAID Array? click here
Pricing:
| RAID TYPE |
EVAL FEE |
RECOVERY FEES |
| RAID0 (stripe) |
$250 |
$2,500-$4,000 + Physical Repairs, parts & return media |
| RAID1 (mirror) |
Free |
Treated as a stand alone hard drive. Click Here |
| RAID5 parity |
$500 |
$4,000-$10,000 + Physical Repairs, parts, & return media |
*All other RAID types, please call to discuss specifics for pricing.
*If you need emergency or after hours recovery services please add an additional $500. If you require weekend services, please add $2500 (these fees are in addition to normal evaluation and recovery charges).
With a state-of-the-art, 3rd Party Certified, Class 100 Clean Room and specialized expert RAID array engineers always available, DIGITALMEDIX™ ® is the superior choice for your RAID recovery needs.
 What to expect:
Once we have received your RAID system, it will immediately go into our secure lab for an in-depth diagnosis. This process typically takes 24-48 hours from the time your RAID arrives at DIGITALMEDIX™ . Once we have determined the problems associated with your array, you will receive a quote (verbal, written, or online) for the total cost of recovery. The quote will inform you of the problems found during the diagnosis and what steps are necessary to recover your data. With your approval, our expert RAID recovery team will proceed with the full data recovery process. At this point, depending on volume size, and return media type, we can usually have your data back in 24 hours
.Just like our single hard drive recoveries, RAID arrays are also included in our“100% Service Guarantee". If we don’t recover the data you request, there are no service charges. **This does not apply to RAID evaluation fees. This gives you the flexibility you need to determine the right financial decision for your company in that you pay ONLY if the recovery is successful.
Don’t Take Chances With Your Critical RAID Data! For immediate professional RAID recovery assistance, please call us toll-free at 1-866-344-6339.
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