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HARD DRIVE RECOVERY SERVICES by digitalmedix™

No matter where you're located when you experience a data loss situation, your absolute best chance for retrieval is to use the services of an expert hard drive data recovery company!

With so many so-called "professionals" to choose from and no agency regulating our industry, how do you know who to trust? Why not turn to someone with a proven track record, an ethical business model, and award-winning customer service?

Now you can! In over 8 years in business, digitalmedix™ has successfully recovered data for thousands of clients worldwide, from Fortune 500 companies to end users at home - all while maintaining a perfect record with the Better Business Bureau!

Go with the data recovery professionals you can trust. DIGITALMEDIX™.
The clear choice. The ethical choice. The ONLY choice!

 

Saving Your Hard Drive Data

After many years and thousands of clients, two common questions are asked:

Question # 1: How much does it cost?

DIGITALMEDIX™ 's prices are based on the technical requirements to recover your data. It doesn't matter what the capacity of the drive is, nor if its 1 file or 1 million files; whether IDE, SCSI, SATA, USB, or Firewire; MicroDrive, 1.8", 2.5", 3.5", 5.25." The charges are the same.

Click on link for definition of failure type.
Type of Failure

Evaluation Fee

Windows/Mac

Unix/Linux

Logical Failure

Free

$299-$749

$299-$749

Physical Failure

Free

$749-$1,999 + parts* **

$749-$1,999 + parts* **

*Some physical repairs require parts in order to complete the recovery. If your recovery requires parts, a DIGITALMEDIX™ representative will advise you at the time of the assessment.
** Once we have recovered your data, you will need a device to place your recovered data on; this is what we refer to as "return media." Return media can either be a CD, DVD, or internal/external hard drive.

Drives that have spindle motor issues, or have been affected by catastrophic events, such as fire, flood, etc. will need to be quoted individually.

For those clients whose data is extremely time sensitive, we offer RUSH PRIORITY SERVICES for an additional $2500 per incident. You will be assigned a dedicated representative and recovery engineer to expedite your job, 24 hours a day, 7 days a week until job completion.

Question # 2: How long does it take?
90% of all jobs fall into the following time frames:

Type of Failure

Recovery Time

Logical Failure

24 hours or less *

Physical Failure

24-72 hours **

* Larger drives can take longer to image
** When replacement parts are necessary, or media damage is extensive, this can delay the recovery time

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Still not sure if DIGITALMEDIX™ is the #1 choice for your data recovery needs? Read on...

Why use DIGITALMEDIX™ ?

  • All Media & Operating Systems Supported - From Apple to Zip
  • Guaranteed Not to Void Your Drive Manufacters Warranty
  • Class 100 Clean Room Facility - No improperly handled media
  • Gauranteed FREE Immediate Initial Diagnosis - With no obligation
  • 100% Service Guarantee - No data, no service fee
  • We Support Enterprise to End-users - No job is too big or too small
  • Thousands of Satisfied Clients - Including Avaya, Boeing, Coca-Cola, Deloitte, Equifax, Gates, HP, Frontier Airlines, IBM, Jeppesen, Kinkos, Lucent Technologies, Microsoft and more...


Others questions that you may have:

  1. Do you have a Class100 Clean Room?
  2. How secure is my data at DIGITALMEDIX™ ?
  3. Will this void my warranty?
  4. Do you guarantee your service?
  5. How long have you been in business?

Not all data recovery companies are equal. It is important that you take the time to read this thoroughly, so you have a comprehensive understanding of the industry and realistic expectations.

1) Do you have a Class100 Clean Room?
Yes. We have 3rd Party Certified anti-static, ionized, built-in Class100 Clean Room. Need proof? Click here

What is a Class100 Clean Room? A Class100 Clean Room is a special area reserved to filter out common particles that can damage the intricate workings of a hard drive head mechanism. In order to honor drive manufacturer's warranties, you need a Class100 clean room. A Class100 Clean Room must possess no more than 100 particles, per million air units, at .3 micron or smaller (smaller than cigarette smoke).

2) How secure is my data at DIGITALMEDIX™ ?

At DIGITALMEDIX™ , your privacy is of the utmost importance. We take every precaution to ensure that your data is kept safe in our secure facility. Our building is monitored 24/7 by a video surveillance alarm system, and all employees are subjected to a thorough background investigation before employment. DIGITALMEDIX™ further insures that your data confidentiality is upheld by keeping all recovery systems and servers offline.

3) Will this void my warranty?

Absolutely not! We gaurantee all drive manufacturers recognize DIGITALMEDIX™ to open and repair their drives for the sake of data recovery.

4) Our Guarantee:

DIGITALMEDIX™ has a 100% service guarantee. "If we don't recover the data that you specifically request, there are no service charges."

5) How long have you been in business?

DIGITALMEDIX™ is in its 9th year in business. Prior to founding DIGITALMEDIX™ , the owner was co-owner of two other data recovery companies.

Otherwise, click the link below to start your recovery.

Submit a Job Online!

 

"I have had many occasions to refer clients to DIGITALMEDIX™ ® in the last few years.  I work with many of these customers after they have their data concerns addressed at DIGITALMEDIX™ ® and have yet to hear about any negative experiences.  I have, however, heard many positives concerning their experiences.  I continue to send my clients to DIGITALMEDIX™ ® for all data concerns and anticipate that continuing for a long period of time. I would not send my customers to any one else for this service."

Bill Berryman,
Technical Services Mgr.

“As a technical manager I have worked with many data recovery companies. My technicians and I refer any customer with data recovery needs to DIGITALMEDIX™ ® because we can trust that they will be taken care of with the same prompt and reliable service that my tech shop has been given”.

Michael Jones, Technical Services Manager

“Just six months after firing up my new computer…the drive crashed, and I subsequently lost 5 years of my data! The company that built my computer said there was “no hope”. They said the drive appeared to be so badly damaged that they couldn’t read anything on it. That’s when I found DIGITALMEDIX™ , they recovered most of my data! Keep up the good work!

Tom Martino,
Nationally Syndicated Consumer Advocate on Radio, TV and Internet

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